Privacy Policy

Last updated: October 30, 2026

Who handles store information

Lishui Kuaigou Wuyou Network Technology Co., Ltd., trading as Lunverol, is responsible for the store activities described here. Shopify supplies the ecommerce platform. This policy covers information involved in browsing, placing an order, requesting assistance and using store features. Use the business contact details below for privacy enquiries.

Information and sources

We receive contact and delivery details you provide, order and transaction records, account information where an account is used, and the contents of your support messages. Store technology also produces device, browser, network and usage information, such as IP addresses, pages visited and cookie identifiers. Information can come directly from you, from your activity on the store or from providers that assist with payments, delivery and platform operation. Payment providers process the payment details needed for checkout; please do not send full card information or passwords in support messages.

Purposes and recipients

Information is used to process purchases, arrange delivery, send order updates, answer enquiries, administer returns, maintain records and protect against misuse or fraud. Platform tools may remember preferences, provide analytics or support marketing where enabled and permitted. We share relevant information with service providers such as Shopify, payment processors, delivery partners and support or technology providers as needed for these purposes. Information may also be disclosed to comply with law, protect legal rights or in a lawful business reorganisation. Advertising or analytics disclosures can constitute sale, sharing or targeted advertising under some local laws; the applicable choices are described below.

Cookies and your choices

Cookies and similar technologies can support store operation, preferences and measurement. Browser controls may let you limit their use, although disabling some cookies can interfere with shopping features. You may request applicable access, correction, deletion, portability, or opt-out of sale, sharing or targeted-advertising processing by emailing service@lunverol.com. Describe the choice you wish to exercise so we can assist with the appropriate request. Browser-based choices and Global Privacy Control depend on applicable requirements and supported storefront controls; contact us if you need help. Marketing emails, if sent, provide an unsubscribe option; essential order messages are separate.

Handling rights requests

The rights available depend on your location and the applicable law. We may ask for reasonable information to verify a request and, for an authorised agent, evidence of authority. We will not discriminate against you for exercising applicable privacy rights. If you disagree with a response, contact us to ask for review; you may also have the right to complain to the relevant privacy authority. Where Shopify independently determines processing for its platform services, it is responsible for those activities under its own privacy terms.

Retention, security and international processing

We keep information for as long as reasonably needed for the stated purposes, including order records, legal obligations and dispute handling. Appropriate safeguards are used, but no online system or transmission is completely secure. Service providers may process information outside your country; where required, applicable transfer safeguards are used. Do not send unnecessary sensitive information through ordinary messages.

Children and policy updates

The store is intended for general adult shopping and is not directed to children. If you believe a child has submitted personal information, contact us so we can investigate and take appropriate action. We may revise this policy when our practices or legal requirements change. The date at the top identifies this version; material changes will be communicated as required.

Business contact

Lishui Kuaigou Wuyou Network Technology Co., Ltd.
No. 56, Dong'an Middle Road, Dong'an Village, Wenxi Town, Qingtian County, Lishui, Zhejiang, China.
Email: service@lunverol.com
Phone: +86 578 675 5555

Support hours: Monday–Friday, 9:00–18:00, Beijing Time (UTC+8). We normally respond within 1–2 business days.